CRS is a Company about People Not Parts! We believe that electronic components can fail through design or damage, but that people fail by choice. Because of this philosophy all Colorado Ram Solutions products have been thoroughly tested and, when shipped, are free of defects in material and workmanship. Colorado Ram Solutions, at its option, will repair or replace this product, if any malfunction should occur, at no charge, provided (1) the product or any part thereof has not been abused, misused, neglected, replaced, repaired or modified, (2) the product is still owned by the original purchaser and (3) the product was properly installed in the original machine for which it was purchased and used in its recommended environment. Colorado Ram Solutions shall make the final determination as to the existence and cause of any defect. All shipping costs shall be the responsibility of Colorado Ram Solutions unless the items were ordered as a generic part. The responsibility will then fall to the purchaser. CRS does this for one reason only: YOU. It is our unwavering commitment to make even an RMA pleasant and enjoyable. A module may fail but the employees of CRS promise that we won’t. If you have any questions or comments call Colorado Ram Solutions at 866-339-0397 or email your sales representative.